The Short type: if you should be on the lookout for an original engagement ring or special wedding present, Leibish & Co. provides a robust supply of top-notch, colourful, and conflict-free diamonds and gemstones. The family-run business has-been running online since 1998 with a personal touch which has won repeat company from around the world. Leibish & Co. allows you to buy free rocks or to make use of the no-cost “Design Your Own” tool to take your own ideal little bit of precious jewelry alive. With many years of experience and good artistry under its gear, Leibish & Co. is found on the verge of broadening the inventory to watches as well as other add-ons.
When Leibish Polnauer founded 1st on the web diamond business in 1998, it got almost a complete time to publish just one image and explanation to their website â but he had been a visionary which saw prospective during the fledgling world of ecommerce. “When he views the possibility in an idea, he’ll try everything in his capacity to advance along with it,” stated Benji Margolese, Director of material advertising for Leibish & Co.
Leibish created a successful, family-run process along with his wife and children providing in management opportunities. They’ve expanded an effective internet business with practices found around the world. Leibish & Co. is a leader in special colored diamonds and gemstones being difficult to get someplace else. Its expensive diamonds will also be conflict-free, that is a key point for several customers.
“People started to all of us simply because they seek out anything slightly various, something a little more special than what everyone else has actually,” Benji stated.
While Leibish & Co. supplies top-notch old-fashioned expensive diamonds, the business specializes in colourful, special jewelry. When requested precisely why the company features these types of a higher client return price, Benji easily pinpoints the main reason.
“It’s a variety of exceptional items, great service, and precious jewelry crafted into greatest amounts of excellence,” he mentioned. “The jewellery we make is certainly not your daily, mass-produced sort of item. Every piece is actually custom-made to completely suit the diamond or gemstone picked from the client.”
Leibish & Co. is a real household company, with Leibish’s household members playing important roles for the company.
Leibish functions as Founder and chairman associated with organization, while his wife, Rosi, could be the business’ Activities management. Their own oldest daughter, Chavi, serves as the Lead Jewelry Designer â and that’s a massive duty since custom precious jewelry makes up over 50% in the organization’s business, Benji mentioned.
Leibish’s eldest child, Yossi, will be the CEO of Leibish & Co. Another boy, Shmulik, that is a graduate for the Gemological Institute of The united states, may be the Chief Diamond Buyer when it comes to organization. “Shmulik is actually, genuinely, certainly a lot of gifted shade diamond specialists in the industry,” Benji mentioned.
Leibish’s boy Itzik may be the organizations COO and runs the nyc workplace on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five kids, is the organizations CFO.
“as among the longtime members of the team, i could let you know that, however, there is not any connection, they give consideration to me personally, and others, part of their loved ones,” Benji said. “We bring our own expertise with the business, but collaborate to consistently grow the company.”
Clients are in addition addressed like family members at Leibish & Co., the spot where the business invests power into personal solution and income. “If you have ever managed one specific representative, for instance, that is the exact same person you are going to usually deal with, it doesn’t matter what you might be calling or writing in approximately,” Benji mentioned. “We don’t believe in passing customers around to various divisions when they’ve a question or particular issue they wish to manage.”
Leibish has a couple of distinct clients: discover buyers, just who primarily store through the internet site, retailers, and the ones inside trade company, which usually go to the company’s major workplaces in ny, Israel, and Hong-Kong.
Almost all of Leibish & Co.’s customers are from usa. Their next most widely used audience is Canada, accompanied by great britain, Australian Continent, Hong Kong, additionally the rest of Europe.
Clients at every stage of existence store at Leibish & Co., though most are involving the many years of 35 and 54, Benji said. Additionally, the organization garners more or less 300,000 site visits every month â and helps to keep the majority of their customers finding its way back.
“along with a 70per cent return client standing, we continue to be being among the most famous businesses in our market,” the guy mentioned.
Leibish & Co. stocks high-end jewellery, but additionally maintains inventory mobility, particularly for on line clients, Benji mentioned. The company carries a huge selection of free diamonds and valuable gemstones, but its key goods are customized precious jewelry creations.
“We hold a big assortment of multicolor diamond and gemstone precious jewelry, which includes for the rarest shades ever before seen,” he mentioned. “the audience is acknowledged best by the bread-and-butter items â yellow diamond and red diamond involvement bands. However, we offer diamonds of nearly every color, and precious gems â including sapphires, emeralds, and rubies. We offer jewellery crafted with colorless expensive diamonds, too, but the expertise is in the world of shade.”
For customers who have something in mind and want assist which makes it a real possibility, Leibish & Co. provides a “Design yours” jewelry tool, which Benji stated is actually its best item.
“normally, while looking for a special piece, individuals typically wish particular stones and establishing designs they will have already dropped crazy about,” he stated. The “Design yours” device enables customers to construct an item using the stone, setting, and steel regarding choice.
“permits these to bring their particular desires alive â with the help of our knowledge in workmanship,” Benji informed you.
whilst appears toward the near future, Leibish & Co. is gradually shifting toward higher-ticket items and much more product assortment. The organization feels comfortable branching out over new product lines due to the commitment and passion it pertains to finest their recent designs.
“we now have talked about exposing different extras â for example luxury watches, bags, and also pens,” Benji mentioned. “But we chose to wait until we 1st perfected the primary type of item, basically diamonds.”
Leibish & Co. can searching for ways to continue perfecting its preferred web site, as well. A good way it plans to enhance their internet based experience is through adding enhanced truth attributes, which will give digital consumers a lot more of an in-store knowledge.
As an organization using its roots in colourful expensive diamonds and e-commerce, Leibish & Co. will continue to innovate in a conventional business which views change given that exception, perhaps not the rule.